Payment Policy

At the BOUTIQUE-LONDON store, we accept all major credit cards and payments made via Visa, Mastercard, Maestro, American Express and Google Pay.

When you place an order on our site, your card is immediately debited in GBP, not at the time of dispatch.

If you wish to request a refund, you can do so by contacting us within 24 hours of placing your order.

A refund typically takes 5-10 business days to return to your account. Payment must be made in full before shipment.

Secure Sockets Layer (128-bit SSL Security): https://boutique-london.co.uk/ uses SSL technology to ensure the safest and most secure shopping experience possible. SSL encryption scrambles sensitive information, such as passwords and Mastercard numbers, during online transactions. All forms on our site are secured with SSL technology to keep your personal information safe from malicious actors.

PCI Compliant:

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard information. Defined by the Payment Card Industry Security Standards Council, it creates controls around Mastercard data to prevent fraud. We take online security seriously and have invested heavily to certify our solution as PCI compliant. From annual on-site assessments to ongoing risk management, we work diligently to keep our platform secure.

Your Payment Information:

Your card number is not accessible to us. When your purchase is complete, we only see your billing and shipping information, order details, and the last 4 digits of your card.

Privacy Policy:

BOUTIQUE-LONDON does not disclose personal data provided by users. We do not rent, sell, or share your personal information with anyone. Our Privacy Policy outlines how we collect and use personal information.

Please read our Privacy Policy.

Thank you for shopping with confidence!

CONTACT US
We strive for optimal customer satisfaction. Feel free to contact our specialist customer service team using the contact details below or by filling out the contact form. Your feedback is very valuable to us. 

Brand name: Boutique-London
Company name: Crescere Ecom Limited
Company number: 16314878
Office address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email: support@boutique-london.co.uk
Contact Form: Click here
Customer Support Opening Hours:
- Monday to Saturday - 9:00 AM to 5:00 PM (GMT+1 - London).
- Sunday - Closed.

We aim to respond to all inquiries within 24 hours.